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550 Lake Drive, Chanhassen, MN 55317 - 952.934.6468 - Hours: Monday-Friday 10-8, Saturday 10-6, Sunday 11-5

 
 
 
 
 
 
 

Internet Policies & Shipping

100% Satisfation Guarantee

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

Shipping (Continental U.S.)

Three shipping options are offered for merchandise delivery:

Standard Ground:
2-Day (weekdays):
1-Day (weekdays):
SHIPPING COST WILL VARY BY ORDER.

Note: Orders usually ship one business day after being placed.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Continental U.S.

In Store Pick-Up

Most orders will normally be ready the following business day if received by 11:00 am (Monday through Thursday). You may request earlier pick up by calling the store at 952-934-6468. Unless special arrangements are made in advance, orders requesting in-store pickup need to be picked up within 10 days or we will kindly ship the item to you and charge you for the applicable shipping .

No Backorders

Occasionally, some items are unexpectedly out of stock or unavailable. We do not maintain any backorders. If the item is out of stock we will do our best to communicate to you when it will be available, however you must place a new order if you would like to purchase the item in the future. We will only bill your credit card for merchandise that is actually shipped.

Returns

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back within 30 days of purchase. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will not be accepted. (Labor fees are not refundable, i.e., custom built wheels.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone 952-934-6468 or e-mail.

Prices and Information

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.